A new employee starts Monday and nothing is ready.
The laptop still needs to be ordered, Microsoft 365 isn't set up, permissions are unclear and someone in the office gets pulled away from their real job to figure it out.
Your Outsourced IT Department
STOP MANAGING IT.
STOP MANAGING IT.
LET TTR MANAGE THE TECHNOLOGY.
Your business should be focused on customers, employees and growth, not password resets, failing computers, vendor calls, network problems or wondering whether your backups worked. TTR becomes the IT department behind your business, giving your employees one place to call and leadership one accountable technology partner.
Does This Sound Familiar?
Your company may already be telling you it needs an IT department.
Most businesses don't wake up one morning and decide they need managed IT. The warning signs show up in everyday work first. If these situations feel familiar, the technology is already costing your team time, focus and productivity.
The same technology problems keep coming back.
Printers, WiFi, email, slow computers and recurring application issues get fixed just enough to work again, but nobody owns the larger problem or prevents the next interruption.
Your vendors keep blaming each other.
The internet provider says it is the firewall. The software company says it is the network. The hardware vendor says it isn't their problem. Your team gets stuck in the middle.
Hardware gets replaced only after it becomes a problem.
Computers are bought one at a time, equipment ages at different rates and upgrades happen during emergencies instead of being planned and budgeted before productivity suffers.
Remote employees have a different IT experience.
People working from home or another location lose time on VPN, connectivity, access and device issues because nobody has clear ownership of technology outside the main office.
Everyone assumes the backups and security are fine.
Until someone needs a file restored, an account is compromised or an audit question gets asked, leadership may not know exactly what is protected, what is monitored or what recovery would actually look like.
If you recognized your business in this list, that is what TTR is built to take off your plate.
Request Your Free IT Assessment We bring the users, devices, vendors, networks, security and planning into one managed technology relationship.
Built Around Your Business
Technology should support the work, not become the work.
Every industry uses technology differently. TTR learns how your team operates, what applications matter, where downtime hurts and which vendors are involved, then builds managed IT around the way your business actually works.
Legal Firms
Secure access to client information, dependable Microsoft 365, remote work support, document access and fast help for attorneys and staff when technology gets in the way.
Accounting & CPA Firms
Reliable systems during deadline driven seasons, secure access, backup readiness and support for the applications your team can't afford to have unavailable.
Manufacturing
Support for production workstations, office systems, networking, vendors and the infrastructure that keeps employees, facilities and operations connected.
Engineering & Architecture
High performance workstations, large files, collaboration platforms, storage and network planning for teams that put serious demands on their technology.
Professional Services
Technology management for firms that need employees productive, client information protected and systems standardized enough to support without chaos.
Media & Production
Performance focused systems, storage, networking and collaboration support for teams working with large creative files and demanding production workflows.
Government Contractors
Security conscious technology management, stronger documentation, standardized systems and practical support for customer and contract requirements.
Multi Location Businesses
One support team, consistent standards, network oversight and remote management across offices, warehouses and other business locations.
Don't see your industry listed?
Request Your Free IT AssessmentThat doesn't mean we can't support it. Tell us how your company works, what technology it depends on and where the headaches are today.
Your IT Department
One team responsible for the technology your business depends on.
Instead of employees calling different vendors and leadership trying to figure out who owns the problem, TTR brings support, systems, security, vendors and planning together under one accountable team.
24/7 Employee Tech Support
Your employees shouldn't lose an hour trying to fix technology themselves. TTR gives supported clients one place to call for everyday issues and urgent problems, with escalation when the fix requires deeper technical expertise.
- Microsoft 365, email and application support
- Password, printer, workstation and connectivity issues
- Escalation for complex technical problems
Cybersecurity, Backup & Data Protection
Security isn't one product. TTR helps manage the layers protecting your users, devices and business data, while keeping backup and recovery readiness part of the same conversation.
- Backup oversight and recovery readiness
- Security minded device and account management
- Protection planning based on your environment
User, Device & Remote Management
New employee starting Monday? Someone leaving the company? A laptop needs updates or a remote employee has an issue? TTR manages the day to day technology work that otherwise lands on an owner, office manager or employee who already has another job.
- Employee onboarding and offboarding support
- Remote device administration and maintenance
- Standardization across supported systems
24/7 Monitoring & Proactive Management
Managed IT shouldn't begin when someone submits a ticket. Continuous monitoring helps TTR identify performance, availability and maintenance issues earlier so fewer problems have the chance to become business disruptions.
- Continuous visibility into supported systems
- Proactive maintenance and issue detection
- Less dependence on reactive break fix support
Networks, Infrastructure & Business Systems
WiFi, firewalls, switches, internet, workstations and core systems all affect productivity. TTR coordinates the technology behind the scenes so your environment is easier to support, secure and grow.
- Network and connectivity oversight
- Workstation and infrastructure coordination
- Planning for office moves, upgrades and expansion
Vendor Management & Technology Planning
When the internet provider, software vendor and hardware company start pointing fingers, you shouldn't have to referee the problem. TTR helps coordinate technology vendors and gives leadership a clear plan for what should be upgraded, replaced or budgeted next.
- Technology vendor coordination
- Hardware lifecycle and procurement planning
- Roadmaps, priorities and budgeting guidance
24 / 7 / 365Support When Your Team Needs It
One TeamOne Place To Call
ProactiveNot Just Break Fix
AccountableTechnology Ownership
Stop Being The IT Department
Your people should do their jobs. We will handle the IT.
If your owner, office manager or highest paid employee is spending time resetting passwords, calling internet providers, shopping for computers or troubleshooting employee issues, your business is already paying for IT, just in the least efficient way possible.
What TTR takes ownership of
- Employee technology support and escalation
- Microsoft 365, accounts and supported applications
- Employee onboarding and offboarding support
- Monitoring, patching and remote device management
- Backups, recovery readiness and data protection
- Networks, connectivity and supported infrastructure
- Technology vendor coordination
- Hardware lifecycle, procurement and planning
What your business gets back
Your employees get a clear place to go for help. Leadership gets one technology partner who understands the environment, coordinates the moving pieces and can explain what needs attention without turning every decision into a technical project.
Instead of asking, “Who handles our IT?” your team already knows the answer.
Request Your Free IT AssessmentStart With Your Current Environment
Your business runs on technology. TTR runs the technology.
Before you replace another computer, renew another technology contract or wait for the next outage, let us look at the whole environment. Start with a Free IT Assessment and see what a fully managed IT relationship could look like for your business.
Request Your Free IT Assessment